Who is Our Customer? looking forward by looking within

EnvisionGGB
Jan 30, 2024
1 min read

Kent Paulsen, Director of the Dudley Birder Chorale

In fall 2024, the Dudley Birder Chorale of St. Norbert College will celebrate its fiftieth anniversary, and, like most 50-year-olds, we of the Chorale find ourselves in a collective mid-life crisis! We could clearly see a possible future of “decline and collapse.” Our board officers enrolled in Envision’s strategic foresight training to consider the future of our organization, and, in a wider context, the future of performing arts among community groups. Two major insights emerged as we went through the foresight process. Read about Who is our Customer here.

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